Custom Welcome Email

Whenever someone joins a Gaggle Mail group there’s an option to send a welcome email which describes how the group works and some features of it.  We have just added the ability to customise this welcome email for you group.

Custom welcome message setting

Since our standard welcome email is in English this is especially useful for members to your group are non-English speakers.  If can also be useful you you’d like to specify rules about how your group should be ran and expected content in messages posted to it.

You can read more about this feature here.

Announcement Only Email Lists

You can now configure your Gaggle Mail group email list to only allow administrators to send messages to it.  This is especially useful if you’ve using your email list to make announcements to a large set of members but don’t necessarily want member to be able to send messages to everyone.

To enable this just go to your list settings and for the ‘Who can send to this group’ option, select ‘Administrators only’.  The default for this option is still ‘Members and administrators’.

 

sending-preference

 

How Does Group Email Work?

Group email has been around for about 30 years. The idea of sending an email to a single address and it being forwarded to all members of a predefined list is very powerful. Indeed email discussion lists were the forerunner to web based forums as a method of group discussion.

At the heart of any group email system is the group email address, this is the address that anyone from a group can send a message to and have it repeated to the entire group. Members of the group are called subscribers and generally have to opt-in to receive messages from the group. For high traffic lists members can decide if to receive messages as soon as they’re sent of have all messages for a day packaged up into a daily digest.

Restrictions can also be placed on who can send to a group. Most commonly anyone who subscribes to a list can send to that list but some groups can limit sending to just a set of administrators. Alternatively a group could be setup to allow anyone, member or not, to send to a group.

Some group email systems keep an archive of every message sent to the group, these archives often include indexing and search of past messages. Archives for a group email system can act as a source of record for discussions that went over the list.

The main concern of a good group email list system is to successfully deliver messages to the group subscribers. Delivery reports are a way for administrator of the group to check delivery of messages and investigate any delivery problems that may occur.

Group email lists are a simple but very useful tool for any community, group or club that want to communicate over email with little effort.