What is GDPR?

GDPR (General Data Protection Regulation) is a new EU directive coming in to force on 25th May 2018, it replaces the existing 1998 Data Protection act.

Much of GDPR could be considered just good ‘data hygiene’ which most companies should already be doing:

  • Only store what is required
  • Always ask for permission to store personal data
  • Remove data you no-longer have a reason to keep or are told to remove
  • Keep everything secure

However there’s a few points that need that warrant further discussion.  Here’s what you need to know.

 

Global Reach

Even though this is an EU regulation if a company is based outside the EU but has customers inside the EU then it has to comply with GDPR. This means basically everyone.

Explicit Consent

Whenever a company want to hold personal data about someone they have to explicitly request permission and not in any round-about or nefarious way.  They have to be up front and transparent about what they’ll hold and why they need it.

Right to Be Forgotten

This one is key for consumers, if you want your data deleted then if there’s not legitimate reason for a company to be holding your data then they have to delete it.  As with most of GDPR this is open to interpretation but a valid reason for someone to hold your data may be if you’ve entered into a contact with them.

Notification of a data breach

Data controllers will have to notify Data Protection Authorities within 72 hours of a breach.

Penalties and fines

It would be unusual for regulation like this to specify specific fines but the EU clearly want to show they mean business.  I quote “monetary penalties from 2% up to 4% of the total worldwide annual turnover, yet not less than 10 to 20 million Euro”.

 

Obviously this is just our take on what is a very complex issue, so it this impacts you or your business, do your own research using official sources and or qualified professionals.

 

Official EU Homepage for GDPR - https://www.eugdpr.org/
Symantec - https://www.symantec.com/en/uk/campaigns/data-privacy

New Activity Log

Just before the end of 2017 we renamed the Health tab in Gaggle Mail to Activity – this was more than just a renaming exercise though.  The all new Activity tab gives you a single place to keep track of everything that’s going on with your group.

Events list for listserv

As well as logging every message that is sent to you group it also lets you see when messages were held for moderation and whether they were rejected or accepted.  You can also see all events relating to members of your group.  For example when a member joined the group, changed their email address or unsubscribed.

You can also see if a member has been blocked due to delivery issues to their address.  All events are easily searchable so finding exactly what’s going on with a particular member is really easy.

Group email activity statistics

As well as tracking all events for your group we also show statistics of the number of messages sent in the last 30 days and who the top 5 senders have been for that month.

These change have been introduced to provide a clear picture as to what’s happening and a reliable audit of activity in your group.  If you have any feedback for this or any other feature on Gaggle Mail please let us know.