The main aim we live by at Gaggle Mail is simplicity. For every new feature, change or enhancement the thing we consider most is how to make it easy to use for our customers.
As we built Gaggle Mail this focus on simplicity lead us to make certain choices. Once enabled by group administrators, members of a group could see the entire message archive and/or member list all without having to create an account. Members using the daily digest feature could view messages just by clicking a link, with no need to log in.
Data security is equally a large focus for us and with each new piece of legislation, we have to consider whether we’re making the correct trade-offs.
And so in this post-GDPR world, we’ve revisited decisions previously made and now require members to be logged in to:
- View the messages either via the archive or in their daily digest
- Send messages to the group via their member details page
- View the member list for their group
Of course, we’ve tried to make the process of creating an account and getting logged in as simple as possible. If a member tries to access something that requires them to be logged in they will see a prompt asking them to enter a password to create an account.
Once a suitable password has been entered we will send an email to confirm the creation of their account. After clicking the confirmation button they will be redirected to their member page but this time logged in and able to access whatever they need.
Once a member has an account we will just ask them to re-enter their password to log in.
A great deal of thought has gone into this change and we hope we’re hitting the right balance between convenience and security. If you do have any feedback or questions on any of this we’d love to hear them.
You can see out official GDPR statement here.