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Dealing With Delivery Problems

The main purpose of any group email platform is delivering emails. We take the successful delivery of messages very seriously and it’s something we monitor very closely. Even with every precaution in place, delivery problems can happen.

There are generally two varieties of delivery problem. Firstly, a message to a member is actively rejected by the member and we receive a delivery failure notification. Alternativly, a message appears to have been delivered successfully but fails to appear in the recipients’ inbox.

The ariticles below will advise on how to deal with these problems.